Privacy Policy

High View School of Zanzibar (“High View”, “the School”, “we”, “us”) is committed to protecting the privacy of our learners, parents and guardians, staff, alumni and everyone who visits highview.sc.tz. This policy explains what personal information we collect, why we collect it, how we keep it safe and the choices you have. We handle personal data in line with the Personal Data Protection Act, 2022 of the United Republic of Tanzania and its regulations.

1. Who we are

High View School of Zanzibar is an independent school in Chukwani, Zanzibar, Tanzania, offering education from Nursery (KG1 – KG2) through Primary, O-Level and A-Level. The School is the data controller for the personal information described in this policy.

2. Information we collect

Information you give us

• Contact and enquiry forms – your full name, email address, phone number, the reason for your enquiry and your message.
• Admissions enquiries and applications – parent or guardian details, the learner’s name, date of birth, year group applied for, previous school, academic reports and any information you share about the learner’s health, learning needs or support requirements.
• Newsletter sign-up – your email address, so we can send you school news and updates.
• Alumni – your name, year of leaving, contact details and any story or photo you choose to share with us.
• Job applications – your CV, qualifications, references and contact details.

Information about enrolled learners

Once a learner joins High View we keep the records needed to educate and care for them, including attendance, academic progress, examination entries and results (including national CSEE and ACSEE examinations), medical and emergency contact information, and fee and payment records.

Information collected automatically

When you browse our website we, and the services we use, may collect technical information such as your IP address, browser type, device, pages visited and the date and time of your visit. Some of this is collected through cookies (see section 8).

3. How we use your information

• To reply to your enquiries and arrange campus visits.
• To process admissions applications and make decisions about places.
• To provide education, pastoral care and a safe learning environment.
• To communicate with parents and guardians about learners, events, term dates and fees.
• To send our newsletter and school news, where you have asked us to.
• To stay in touch with our alumni community.
• To meet our legal and regulatory duties, including reporting to education authorities and examination bodies.
• To keep our website secure and understand how it is used so we can improve it.

4. Our lawful basis

We process personal information because it is necessary to provide education under our agreement with parents, to comply with legal obligations, to protect the vital interests of learners, for our legitimate interests in running the School, or because you have given your consent (for example, for newsletters or publishing photographs). Where we rely on consent you can withdraw it at any time.

5. Photographs and school life

We like to celebrate school life on our website, in our news and community pages and on social media. We only publish photographs or videos in which learners can be identified with the consent of a parent or guardian, which is requested at enrolment and can be withdrawn at any time by contacting the School office. We do not publish learners’ full names alongside their photographs without permission.

6. Who we share information with

We do not sell personal information. We share it only where necessary, with:

• education authorities and national examination bodies, as required by law;
• medical professionals in an emergency;
• trusted service providers who help us run the School and this website (for example hosting, email and payment providers), who may only use the data on our instructions;
• other schools, when a learner transfers and with the family’s knowledge;
• law enforcement or regulators, where the law requires it.

7. How long we keep information

We keep personal information only as long as we need it. Enquiries that do not lead to an application are deleted within 12 months. Learner records are kept for the duration of their time at High View and for a period afterwards as required by law and for alumni and reference purposes. Newsletter details are kept until you unsubscribe.

8. Cookies and third-party services

Our website uses essential cookies so that pages and forms work properly. Our Contact page includes an embedded Google Map, and Google may set its own cookies when you view it; please see Google’s privacy policy for details. You can block or delete cookies in your browser settings, although some parts of the site may not work as intended.

9. Keeping information secure

We use appropriate technical and organisational measures to protect personal information, including access controls, secure (HTTPS) connections to our website and limiting access to staff who need it for their role. No method of transmission over the internet is completely secure, but we work to protect your data and will act promptly if a breach occurs.

10. Your rights

Subject to the law, you have the right to:

• ask for a copy of the personal information we hold about you or your child;
• ask us to correct information that is wrong or incomplete;
• ask us to delete information we no longer need;
• object to, or ask us to restrict, certain processing;
• withdraw your consent at any time, including unsubscribing from our newsletter.

To use any of these rights, contact us using the details below. If you are not satisfied with our response, you may complain to the Personal Data Protection Commission of Tanzania.

11. Children’s privacy

Our website is intended for parents, guardians and the wider community. We do not knowingly collect personal information directly from children through the website. Information about learners is provided by their parents or guardians, or created by the School in the course of their education.

12. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

13. Contact us

If you have any questions about this policy or how we handle personal information, please contact:

High View School of Zanzibar
Chukwani, Zanzibar, Tanzania
Email: info@highview.sc.tz
Phone: +255 773 939 999
Or use our contact form.